Always answered
After-hours, lunch breaks, weekends, job sites, meetings, and staff shortages stop turning into silent lost revenue.
AI receptionist / front desk agent
Stop losing jobs to missed calls.
FrontDeskAgent answers your business calls 24/7, qualifies leads, books appointments, sends emails and texts, and hands urgent jobs to the right person. Installed from £700, managed from £400/month.
New: open the live receptionist in the bottom corner and ask about pricing, missed calls, bookings, OpenZero, Voicebox, or self-hosting. It now talks through the OpenZero bridge and tries the server Voicebox voice before falling back to the visitor's browser voice.
Voice upgrade available: the public demo uses the hosted FrontDeskAgent voice lane. A live installation can use a more natural approved company voice, including a director-matched voice profile when the director gives written permission.
Calls
Email
Calendar
SMS
CRM
Worldwide
Installation from £700
Managed retainer from £400/month
Live demo available after quick scope check
Try the AI before you buy
Hear a 60-second receptionist flow, then request a live test call.
Play the demo call and pretend you need a plumber, electrician, appointment, quote, or urgent callback. Live phone demos are arranged for qualified enquiries so the test call matches the buyer's industry.
The production system can speak through the hosted voice lane or a private Voicebox endpoint. With written approval, the voice can be shaped around the director's own voice or a polished brand voice for the company.
The hidden leak
Phones ring when your best people are already busy.
Contractors are on site. Universities are dealing with queues. Professional firms are in meetings. Customers do not wait. They call the next company.
Speed-to-lead
The agent captures what the caller needs, checks urgency, sends a summary, and can book or escalate without waiting for a human to type notes.
Less front desk pressure
Keep skilled staff focused on the work that needs them while routine answering, sorting, booking, reminders, and follow-up run automatically.
Buyer-ready demo
Show a real call path before the agent goes live.
The strongest AI receptionist offers let buyers see the workflow quickly. FrontDeskAgent is sold around a practical test: answer the call, ask the right questions, take action, and leave a clean record.
Live call simulation
00:42
Caller
Do you cover emergency leaks tonight?
Agent
Yes. What postcode is the property, and is water still running?
Caller
It is in Manchester. The stop tap is not working.
Agent
I can mark this urgent, collect the address, and send the engineer summary now.
Booked
SMS sent
Owner notified
Trained from the company website
Services, locations, opening hours, policies, FAQs, pricing rules, and special instructions are turned into a controlled knowledge base.
Actions, not just chat
Calendar booking, SMS links, email summaries, CRM notes, staff alerts, human transfer, payment link sending, and approved callbacks.
Test call before launch
The business can hear the greeting, check questions, test transfers, review transcripts, and approve the workflow before public calls are routed.
Director voice option
Where a director gives written consent, the installed receptionist can use a director-matched voice profile or a premium company voice that sounds much more natural than the browser sample.
Missed-call calculator
One recovered job can pay for the month.
Use a conservative estimate. If the business misses calls after hours, during jobs, or while staff are busy, the lost pipeline can become larger than the retainer very quickly.
Estimated annual missed revenue
£36,400
Estimate only. Actual results depend on industry, lead quality, response speed, and fulfilment capacity.
Proof-style workflow
Buyers can inspect the outputs before approving the build.
The agent is not judged by conversation alone. The useful proof is the transcript, email summary, booked calendar slot, and clean handover to staff.
Emergency plumbing lead
Caller: Leak under kitchen sink, water still running, Manchester M14.
Agent: Urgency marked high. Address captured. Engineer summary sent.
New urgent call summary
Customer name, phone number, postcode, problem, photos requested by SMS, preferred time, and recommended next action.
Today 18:30-19:30
Emergency leak inspection booked. Confirmation sent. Staff notification delivered.
Missed call to booked job
Before: voicemail, no details, slow callback. After: answered, qualified, booked, summarised, and followed up.
What the agent does
More than call answering. A working front desk layer.
01
Answer and qualify calls
Natural conversations, service-area checks, caller details, urgency detection, quote intake, call transfer rules, recordings, and transcripts.
02
Book appointments and jobs
Connect calendars, collect availability, send confirmations, flag emergencies, text booking links, and route booked work to the right team.
03
Send and reply to emails
Organise inboxes, draft replies, answer routine questions, send approved responses, escalate sensitive messages, and keep enquiry history clean.
04
Make approved outbound calls
Follow up missed calls, confirm appointments, chase documents, remind customers, request reviews, and reconnect leads before they go cold.
05
Use your company knowledge
Train on websites, services, hours, locations, policies, pricing rules, FAQs, documents, and scripts so callers get answers that fit the business.
06
Match the approved brand voice
Use a company-approved tone, greeting, and voice profile with permission, so the experience feels like the business rather than a generic bot.
Industry playbooks
Specific questions beat generic bot scripts.
Each industry gets its own intake flow, escalation logic, booking rules, and handover format so the agent feels useful from the first live call.
Plumbers, electricians, HVAC, roofing
Postcode, job type, urgency, access details, photos or videos by SMS, appointment window, payment link, and emergency escalation.
Contractors and site services
Tender enquiries, site visit requests, supplier calls, project scope, location, deadline, decision maker, and team routing.
Universities and training providers
Admissions questions, course routing, open-day booking, department transfer, multilingual support, and seasonal call overflow.
Legal, property, recruitment, clinics
Lead qualification, conflict checks where appropriate, meeting booking, document chasing, inbox triage, and sensitive-call handoff.
Live workflow
One caller becomes a booked, logged, followed-up opportunity.
The agent can answer, ask the right questions, identify value and urgency, place the booking, email the customer, notify staff, and create a clean record.
Call answeredCaller need captured
Lead qualifiedBudget, service, urgency
Calendar bookedConfirmation sent
Inbox updatedSummary and transcript
Follow-up callApproved callback queued
Built for real operators
Targeted for companies where missed contact costs real money.
Construction firms
Plumbers
Electricians
Universities
Estate agents
Clinics
Legal intake
Recruitment
Hotels
Training providers
Trades and construction
Emergency jobs, site enquiries, quote requests, supplier calls, appointment booking, and after-hours lead capture.
Education and public services
Admissions questions, department routing, appointment reminders, inbox triage, multilingual support, and high-volume seasonal calls.
Professional offices
Reception coverage, lead qualification, meeting booking, document chasing, email organisation, and clean handover notes.
Simple entry pricing
Start with a managed AI receptionist. Scale to a full platform.
AI Receptionist Install
£700 one-time
Setup, business knowledge capture, greeting and flow design, call routing, inbox rules, calendar connection, and launch testing.
Request installFront Desk Retainer
£400 / month
Server maintenance, prompt tuning, workflow updates, monitoring, monthly improvement work, and support for the active agent setup.
Start managed planPrivate / Self-hosted
Custom quote
For higher call volume, stronger data control, dedicated servers, in-house models, Voicebox local voice output, private voice routing, and lower long-term API spend.
Discuss enterprise
Payment route: invoices are issued after scope approval, with PayPal or bank transfer available depending on the agreed setup.
Open-source release
Install the CPU-first self-hosted edition on your own server.
Developers can now run FrontDeskAgent privately with SQLite, Flask, OpenZero-first auto routing, Ollama, llama.cpp, GGUF models, optional OpenAI-compatible API fallback, Voicebox local voice output, and a no-model safety layer. The open-source edition is useful for experiments, local control, and teams that want to inspect the stack before a managed rollout.
git clone https://github.com/ResearchForumOnline/FrontDeskAgent.git
cd FrontDeskAgent
python3 -m venv .venv
pip install -r requirements.txt
python -m frontdeskagent.setup_wizard
python -m frontdeskagent.appDeployment
Cloud API or private server. The right setup depends on call volume and data needs.
Fast API build
Best for quick launch. Uses managed AI, telephony, email, and calendar services with clear spend control.
- Fastest route to live calls
- Lower upfront infrastructure
- Good for small and medium companies
Hybrid setup
Best for growing businesses. Keep critical workflows on your server while using specialist APIs where quality matters.
- Better cost control
- More custom routing
- Good for multiple teams or locations
Private/self-hosted
Best for larger organisations. Dedicated infrastructure can reduce API dependency and keep sensitive workflows under tighter control.
- Dedicated servers
- Private knowledge base
- Enterprise security review
More information
Pages built for the questions buyers search before they book a call.
Clear pages for AI receptionist capability, industry use cases, pricing questions, and agency partnership routes.
Service guide
AI receptionist for businesses
What it does, how it answers calls, and how it turns enquiries into booked work.
Industry pages Trades, construction, education and officesPractical call flows and intake questions for different business types.
Q&A Buyer questions answeredSetup, voice, SMS, integrations, outbound calls, security and self-hosting.
Agency route White-label AI receptionist installsFor web, SEO, marketing and IT providers that want a managed AI voice offer.
Demo AI receptionist demo callPlay a sample call and request a live test call for a real buyer scenario.
Niche page AI receptionist for plumbersEmergency leak calls, quote requests, bookings, SMS photos, and urgent callback routing.
Why not a basic answering bot?
Most tools answer the phone. The money is in the workflow after the greeting.
Buyer concern
Basic AI receptionist
FrontDeskAgent managed install
Setup
The business still has to build prompts, rules, and integrations.
Done-for-you call flow, website knowledge, test calls, and launch checks.
Actions
Often limited to messages or simple booking.
Calls, SMS, email, calendar, CRM notes, transfers, callbacks, and alerts.
Fit
One generic receptionist for every industry.
Industry playbooks for trades, construction, education, property, legal, clinics, and more.
Cost control
Per-minute or per-call costs can grow without a plan.
API, hybrid, or self-hosted route selected around volume, budget, and data needs.
Why buy now
The first recovered job can pay for the month.
When a customer needs a plumber, a contractor, a course place, a viewing, a consultation, or an urgent repair, speed matters. FrontDeskAgent keeps the business responsive even when the team is unavailable.
24/7 coverage
Calls answered
Email sorted
Leads followed up
Built and maintained in the UK
Managed by an AI and server automation specialist.
FrontDeskAgent is positioned as a managed implementation service: call flow planning, AI setup, server maintenance, workflow tuning, integrations, security review, and monthly improvement work.
UK based
AI workflow setup
Server maintenance
Monthly tuning
Start installation
Tell us what your front desk needs to handle.
Send the business type, current phone setup, inbox needs, calendar or CRM, call volume, and what counts as an urgent lead.
Questions buyers ask
Clear answers before installation.
Can it replace a receptionist?
It can handle the routine front desk load: answering, qualifying, booking, messaging, inbox sorting, and follow-up. Sensitive decisions and exceptions can still be routed to the right person.
Can it sound like our business?
Yes. The agent can use your approved greeting, tone, scripts, and a consent-based voice profile. Self-hosted builds can now connect to Voicebox for local open-source voice output, while managed builds can use approved premium voice routes. It should never impersonate a real person without permission.
Can it make calls as well as take calls?
Yes, when approved. It can call back missed leads, confirm appointments, chase documents, remind customers, and send follow-up summaries.
Can callers get texts during the call?
Yes. The agent can send booking links, payment links, document links, location links, confirmations, and follow-up messages when that workflow is approved.
Can it work in more than one language?
Yes. Multilingual answering can be included where the business needs it, with transcripts and summaries kept readable for the team.
Can it be self-hosted?
Yes. The open-source edition can be installed from GitHub for private CPU-first testing, and larger companies can request a managed private or hybrid build with dedicated infrastructure.
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