Leak triage
Ask where the leak is, whether water is still running, whether electrics are near it, and whether the stop tap has been found.
AI receptionist for plumbers
Emergency plumbing leads should not die in voicemail.
FrontDeskAgent answers after-hours and busy-period plumbing calls, asks the questions that matter, captures the postcode, checks urgency, requests photos by SMS, and routes the job before the caller tries another plumber.
The browser demo voice is only a sample. A plumbing company can approve a premium business voice, or use a director-matched voice profile with written permission.
24/7
lead capture for leaks, boiler issues, blocked drains, quotes, servicing, and emergency callbacks.
Why plumbers lose jobs
When water is running, customers do not wait.
A missed emergency call often becomes a competitor's booking. The AI receptionist keeps the caller engaged while collecting the details your engineer needs.
Postcode and access
Capture postcode, address, parking, property type, access notes, and preferred arrival window.
SMS evidence request
Send a text link so the customer can share photos, boiler model, fault code, or a short description before dispatch.
Quote or job slot
Book inspection windows, estimate appointments, servicing slots, landlord visits, and approved emergency callbacks.
Engineer summary
Send the problem, urgency, address, phone number, and next action to the right person instantly.
Recover missed enquiries
Approved callbacks and messages can chase callers who rang while the team was already on a job.
Plumbing call example
From panic call to usable job note.
What has happened?
Leak under sink, water still dripping, tenant home, kitchen electrics nearby, postcode captured.
Photos requested
Customer receives an SMS asking for a photo of the leak and any visible shutoff valve.
Emergency window
Job is placed into an urgent callback queue or booked into the next approved emergency slot.
Engineer notified
Staff receive a clean summary instead of replaying voicemail or calling back cold.
Built for plumbing companies
The script matches real call types.
Set separate flows for emergency leaks, boiler problems, blocked drains, bathroom quotes, servicing, landlord jobs, and warranty calls. Human handoff can be triggered for unsafe, angry, high-value, or unclear cases.
Train from your services
Coverage areas, opening hours, prices, emergency rules, service list, booking windows, and engineer contact routes.
Connect phone and messages
Route calls, send SMS, deliver email summaries, and connect calendar or CRM workflows where needed.
Tune from real calls
Monthly review improves the questions, routing rules, and summaries around the jobs customers actually request.
Pricing
Installation from £700, managed from £400/month.
Send the plumbing website, service area, call volume, emergency rules, and booking process. FrontDeskAgent will recommend the quickest route to a live AI receptionist.
Request plumber installation