Emergency and booked jobs
Postcode, leak severity, access, photos by SMS, stop-tap status, appointment slot, and urgent engineer notification.
Industry playbooks
AI receptionists work best when the questions fit the business.
A plumber, university, estate agent, clinic, and construction firm should not use the same script. FrontDeskAgent builds call flows around the customer journey, urgency, booking rules, and handoff needs of each industry.
10+business categories can start with a ready intake structure and then be tuned to the company.
Faults, quotes and safety
Service type, property type, fuse board details, fault description, urgency, site access, and quote booking.
Tenders and site enquiries
Project scope, location, deadline, budget band, trade requirements, decision maker, and site visit scheduling.
Admissions and departments
Course interest, application stage, open days, department routing, seasonal call overflow, and multilingual support.
Viewings and valuations
Property type, postcode, buyer or seller intent, viewing times, valuation requests, and branch handoff.
Appointments and triage
Appointment requests, opening hours, reminders, general enquiries, document requests, and careful escalation rules.
Initial enquiry capture
Matter type, deadline, jurisdiction, contact details, consultation booking, and sensitive-call transfer rules.
Candidates and clients
Candidate availability, role interest, client hiring needs, interview booking, and inbox organisation.
Guest questions and bookings
Availability, directions, facilities, special requests, local information, and booking or callback routing.
Build the right flow
Send your industry and the calls you never want to miss.
Installation starts from £700. Managed front desk support starts from £400/month. Larger multi-location, multilingual, or self-hosted builds are scoped separately.
Request an industry setup