Website-trained answers
The agent learns approved services, locations, hours, prices, FAQs, policies, booking rules, and escalation paths.
AI receptionist service
Answer calls, book work, text links, and follow up before leads go cold.
FrontDeskAgent is a managed AI receptionist for businesses that need a front desk without waiting for more staff. It can answer the phone, qualify enquiries, route urgent calls, book appointments, send SMS and email, organise inboxes, and create clean handover notes. Live builds can use a premium approved company voice, including a director-matched profile with written permission.
24/7
call coverage with approved routing, summaries, and follow-up workflows.
What businesses get
A front desk layer that takes action.
Lead qualification
Every call can collect name, number, location, need, urgency, budget, availability, and the reason for contact.
Calendar and job flow
Appointments, consultations, emergency slots, reminders, and staff notifications can be handled in one flow.
Text links during calls
Send booking links, payment links, document links, review links, location links, or confirmation messages.
Inbox support
Organise enquiries, draft replies, send approved responses, chase documents, and keep customer history readable.
Human transfer rules
Urgent, sensitive, high-value, or blocked calls can be transferred or escalated with a clear summary.
Premium voice profile
The browser demo is only a sample. Installed systems can use a more realistic approved brand voice or a director-matched voice profile with consent.
Launch plan
From enquiry to live receptionist.
The fastest installs start with the company website, phone setup, calendar, inbox rules, common questions, and escalation contacts. The agent is tested before calls are routed.
Capture the business rules
Services, call types, location coverage, opening hours, prices, urgent cases, staff contacts, and booking rules.
Build and test the call flow
Greeting, questions, transfers, SMS messages, email summaries, calendar actions, and CRM notes are checked before launch.
Go live and improve monthly
Calls and summaries are reviewed so the agent becomes sharper around the real questions customers ask.
Start now
Installation starts from £700 with managed service from £400/month.
Send the website, phone setup, call volume, calendar or CRM, and the main outcome you want: missed-call recovery, appointment booking, email support, callbacks, or full front desk automation.
Send installation details